Susan Cook, COO

Susan is a respected industry expert in line management operations, individual and team coaching, and organizational alignment to meet critical goals. She served as the general manager for AT&T Business Systems, and as vice president and general manager at ARC, Inc.

Immediately prior to joining SI&A, Susan owned a successful consulting business that provided CEO coaching, executive and management training, organizational and managerial effectiveness, and organizational design. Her clients included high-growth companies and companies in transition.

Susan holds a B.A. in psychology from the University of Missouri at Kansas City and has written a number of articles on management leadership for trade publications.