• koriew8

Intervention Manager Opening

Our Intervention Manager serves as a consultant for our school district clients with one sole mission to improve attendance. They will provide training, consulting and on-going support in person, via web-based training and through telephone and email requests that require research and timely delivery of results to our Attention to Attendance (A2A) clients. As a consultant they will provide recommendations for solutions to the clients' attendance issues. As part of our award-winning service team, the Intervention Manager works collaboratively and interdependently within the service team and across departments.


Duties and Responsibilities:


  • Meet with various school districts (some in-person; some via Zoom meetings) to present findings of technical data reports to school district leadership and C-level executives.

  • Work and collaborate with school administrators (K-12) on attendance practices and policies with a goal of increasing student attendance.

  • Work with District and School site personnel to manage and improve results through effective coaching, consulting and facilitating skills.

  • Facilitate meetings to determine client needs and expectations.

  • Creatively interpret district data to create narratives that inspire and motivate change or action.

  • Prepare on-going reports to present to clients based on analyzed data and offer recommendations to drive results.

  • Monitor and evaluate the district’s progress and results through data analysis.

  • Develop relationships and an intimate understanding of client’s district culture by employing a wide variety of research methods, including, but not limited to, analyzing in-house data and conducting on-site interviews.

  • Present and deliver service solutions and strategies that create value and deliver positive impact at districts.

  • Manage and service clients with any product related problems or questions including assisting and training clients on contracted services.

  • Account management including renewals and consultative sales.

  • Provide guidance on attendance and compliance related issues.

  • Conduct in-person and web-based training classes for school district end users.

  • Provide excellent customer service according to company standards.


Qualifications:

  • Bachelor’s degree from an accredited university OR equivalent work experience.

  • Five plus years of previous professional background in consulting, training, relationship building, managing accounts and client service required.

  • Advanced communication and presentations skills required.

  • Ability to read and interpret graphs and charts.

  • Willingness to travel as needed (some overnight; mostly in Texas and/or California with some travel across the US).

  • Able to use own transportation.

  • All travel expenses are reimbursed including mileage.

  • Polished and professional speaking and presenting skills.

  • Excellent written and verbal communications skills.

  • Work collaboratively in a deadline driven environment.

  • Willingness to adapt to changes necessary for a high-growth leading-edge company.

  • Ability to follow-through on tasks, and prioritize multiple tasks under pressures of deadline and budget.


We are looking for candidates who live in California or Texas to fill this work-from-home/remote position.