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Our mandated cost claim training and preparation programs provide an unparalleled, comprehensive and personalized service model to ensure claims are a fully compliant and filed on time for rightful reimbursement. Also available with Mandate Prep, is SiteServ, a mandate program that directly assists local school sites.
Mandate Prep℠
Through Mandate Prep, we provide customized service, tailored specifically to our client's requirements.
A team approach to client service
Your claims are supported by a district consultant working together with territory coordinators, regional managers, training and technical staff, compliance and advocacy experts.
Planning, training and follow-up
We do not limit the amount of visits or trainings sessions provided to our clients. We collaborate with you to create a client service plan that determines milestones for training, data collection and follow up.
ezMandate "paperless" logs
We built an easy, accurate and compliant system with an innovative design where users can electronically submit, track and review their time. Built-in compliance guidelines at each step and customizable user preferences are available exclusively to Mandate Prep and SiteServ clients.
Year-end revenue opportunity reports
We present a complete analysis of your district data and performance, identifying revenue opportunities and recommendations.
Audit support
Our compliance experts maintain contact with the State Controller's Office and the Commission on State Mandates, reviews claims for compliance and supports our clients in the event of an audit.
Advocacy updates
Exclusive access to information from one of the top advocacy teams in the state.
LIVE HELP DESK
1.877.954.HELP (4357) or email helpdesk@sia-us.com.
Real-time answers to questions, worksheet dissemination and deadline updates. Available 9 a.m. - 4 p.m., Monday-Friday
SiteServ℠
Also available with Mandate Prep is SiteServ, providing enhanced management and site level support. In addition to your district's Mandate Prep consultant, a SiteServ consultant coordinates with the service team, working directly with each site to provide training. SiteServ reduces the mandate workload and time commitment for site administrators and their staff, ensuring that costs are not being overlooked and that documentation is compliant.
Call SI&A today at 1-877-954-4357 or email us for more information on how this service can benefit your district.
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